PRIVACY POLICY

Last Updated: June 2026

The Sculpture Studio ("The Sculpture Studio", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, join our waitlist, purchase products or services, create an account, book classes, attend events, subscribe to communications, or otherwise interact with us.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Contact Information

  • Name

  • Email address

  • Phone number

  • Mailing address

Membership and Account Information

  • Account details

  • Membership information

  • Booking history

  • Attendance records

  • Preferences and interests

Payment Information

Payments are processed through secure third-party providers. We do not store complete credit card information on our systems.

Payment processors may collect:

  • Billing information

  • Payment card details

  • Transaction information

Communications

We may collect information you provide when:

  • Joining a waitlist

  • Submitting a contact form

  • Responding to surveys

  • Requesting support

  • Communicating with us by email, phone, SMS, or social media

Website Usage Information

We may automatically collect information regarding your interaction with our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referral sources

  • Website usage patterns

This information may be collected through cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Create and manage your account

  • Process memberships and purchases

  • Facilitate class bookings and waitlists

  • Provide customer support

  • Send booking confirmations and account notifications

  • Communicate important operational updates

  • Improve our services and website

  • Analyze business performance and website usage

  • Comply with legal obligations

  • Protect the security and integrity of our business

With your consent, we may also use your information to send promotional communications regarding:

  • Memberships

  • Events

  • Studio updates

  • New services

  • Promotions and special offers

You may unsubscribe from marketing communications at any time.

3. SMS and Mobile Communications

By providing your mobile phone number, you may consent to receive text messages relating to:

  • Class bookings

  • Waitlist notifications

  • Account updates

  • Studio announcements

  • Promotional communications (where consent has been provided)

Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out of SMS communications at any time by following the instructions provided in the message or by contacting us directly.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Measure marketing effectiveness

  • Improve user experience

Most web browsers allow you to control or disable cookies through your browser settings.

Disabling cookies may impact certain website features.

5. Third-Party Service Providers

We may share information with trusted service providers who assist us in operating our business, including:

  • Website hosting providers

  • Payment processors

  • Booking and membership management platforms

  • Email marketing platforms

  • Analytics providers

  • Customer support providers

Examples may include:

  • Squarespace

  • Marianatek

  • Stripe

  • Shopify

  • Google Analytics

  • Meta (Facebook and Instagram)

These providers are only permitted to use information as necessary to perform services on our behalf.

6. Marketing and Advertising

We may use information collected through our website and marketing platforms to:

  • Measure campaign performance

  • Improve advertising effectiveness

  • Deliver relevant content

  • Understand customer interests

You may opt out of marketing communications at any time using the unsubscribe link contained in our emails or by contacting us directly.

7. Disclosure of Information

We may disclose information:

  • To service providers acting on our behalf

  • To comply with legal obligations

  • To respond to lawful requests from government authorities

  • To protect our legal rights

  • In connection with a business transaction such as a merger, acquisition, or sale of assets

We do not sell personal information.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

While we take reasonable steps to secure information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the nature of the information.

10. Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate parental consent.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

11. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Withdraw consent where consent is the basis for processing

  • Request information about how your data is used

To exercise any of these rights, please contact us using the information below.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page along with a revised effective date.

Your continued use of our website or services following any updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

The Sculpture Studio

Email: info@thesculpturestudio.ca

Ottawa, Ontario, Canada

Website:www.thesculpturestudio.ca